Terms & Conditions

CONDENSATION - The elimination of condensation is not guaranteed.

 

CANCELLATION - Acceptable only if no work has been undertaken. If work has commenced or materials ordered and loss is inevitable, the buyer will be liable and cancellation unfortunately refused.

 

DELIVERY – Any date named by the seller for dispatch or delivery is given and intended as an estimate only and is not to be the essence of the contract. The buyer shall nevertheless be bound to accept the goods ordered whether or not available on or after the date stated. The seller shall not be liable in any way in respective late dispatch however caused nor shall such failure to dispatch be deemed breach of the contract.

 

TRANSIT DAMAGE AND CLAIMS – Goods are insured during delivery to the point of off loading. Off loading is the customer’s responsibility. Goods should be examined on arrival and any shortage, damage or breakage be reported to the supplier within TWO days from receipt of goods. BRAND WINDOWS LIMITED wish to draw attention to the following extract from GLASS AND GLAZING FEDERATION STANDARDS 1981 “both panes of the sealed unit shall be viewed from the room side standing at a distance of not less than 2 metres in natural daylight, nor in direct sunlight, the area to be viewed is the normal vision area, with the exception of 50mm wide band around the perimeter of the unit. Flat transparent glass shall be deemed acceptable if the following phenomena are neither obtrusive or bunched: totally enclosed seeds, bubbles, hairlines or blobs, fine scratches not more than 25mm long.” Title shall pass only when the seller have received payment. 3% interest per month will be charged on the overdue amount. Goods represented by the buyer to be defective or not conform to the contract and returned to and accepted by the seller will be replaced as originally ordered and will be credited, but shall not form the subject of any claim for work done by the buyer, transport costs, consequential damages or expenses, loss of profits on, or any claim arising through resale or any other loss, damage or expense whatsoever. All prices quoted are exclusive of VAT. If a cheque finally bounces we will unfortunately have to pass on the bank charges of £35.00 per cheque.

 

STORAGE - Because we have limited storage space, we cannot store overdue finished goods for more than one week after the customer has been notified, other than prior arrangement. After that week, if the customer is unable to take the goods the COD discount could be lost. We reserve the right to manufacturer in the way considered suitable by the company, and the right is reserved for any change in design and specification without prior notice to the customer.

 

GLASS SIZES – Will be calculated in good faith, but BRAND WINDOWS LIMITED does not accept responsibility for incorrect calculations. The responsibility for ensuring glass sizes have been calculated correctly rests with the purchaser.

 

GENERAL NOTES –

 

1. We manufacturer to your sizes on the order form. In calculating your sizes you should have already allowed a fitting tolerance of at least 6mm on both width and height. On PVC doors allow 10mm on both width and height from the brick to brick sizes.

2. Copies of Georgian and Square Lead designs are sent for all applicable orders and must be confirmed by the customer as correct of their requirements, prior to the glass being ordered

3. Our glass carries BS7513 kite mark for sealed units and BS6206 kite marks for toughened units.

4. PVC gaskets should not be used with polycarbonate roofs as they could rot it.

5. Because of the ultra violet light, we cannot guarantee white gaskets.

6. Glass packer supports on top hung windows should not have a centre packer only two ends ones which should touch the jamb sides of the vent.

7. From this price list remember to deduct your cash on delivery discount. We do not give trade discounts.

8. Low ‘E’ glass can sometimes be marginally darker than traditional annealed glass.